Terms of service
Payment
My Caution Sign accepts major payment methods made available through our secure online checkout. Available payment options are displayed at checkout.
Payment must be successfully completed before an order can be processed.
Pricing
We make every effort to ensure that product descriptions, pricing, and other information displayed on our website are accurate.
Prices are subject to change without notice. My Caution Sign reserves the right to correct pricing, typographical, or product information errors and to cancel or adjust an order when an error has occurred. If a pricing issue affects an order you have already placed, we will contact you before proceeding whenever reasonably possible.
Taxes
Applicable sales taxes are calculated and collected based on the order and delivery destination as required by law.
Customers purchasing on behalf of a tax exempt organization may be required to provide valid tax exemption documentation.
Shipping and Delivery
Orders are typically processed within 1 to 3 business days after payment is received. Shipping rates and available delivery options are calculated at checkout based on the products ordered and delivery destination.
Delivery dates provided by shipping carriers are estimates and are not guaranteed by My Caution Sign. Carrier delays, weather, holidays, and other circumstances outside of our control may affect delivery.
For complete information, please refer to our Shipping Policy.
Damaged, Defective, or Incorrect Orders
Please inspect your order when it arrives. If your shipment is damaged, defective, missing items, or you receive an incorrect product, please contact us promptly so we can review the issue.
When contacting us, please provide your order number and, when applicable, photographs of the product and shipping packaging.
If we determine that an item was damaged during shipment, defective, or shipped incorrectly, we will work with you toward an appropriate replacement or other resolution.
Returns
If you need to request a return, please contact My Caution Sign before sending any product back.
Returned products must be in their original condition and packaging unless the product was received damaged or defective. Certain products, special orders, customized products, clearance items, or products that cannot reasonably be resold may not be eligible for return.
Return authorization and instructions will be provided after your request has been reviewed. Customers should not return products without first contacting us.
Any applicable return shipping charges or restocking fees will be communicated before the return is authorized.
For complete information, please refer to our Refund and Returns Policy.
Large and Commercial Orders
My Caution Sign serves individual customers as well as commercial facilities, hospitality properties, distributors, and other organizations.
Large quantity, recurring, or special orders may be subject to separate pricing, shipping arrangements, lead times, or purchasing terms. Please contact us before placing a large order if you would like assistance.
Contact Us
Questions regarding an order, return, product, bulk purchase, or these terms can be directed to:
My Caution Sign